Returns Policy
Our returns policy is very reasonable. We will accept any merchandise that has been purchased from us, as long as it is in brand new condition in which it was shipped. Products that have been installed, used, or swapped will not be credited.

If you do need to return your order, address it:
Mobile Marine
4007 Lasher RD
Drexel Hill, PA 19026

Shipping
All orders are shipped UPS Ground Insured, unless the customer needs it immediately, additional costs would apply. Please call us if you need this sooner. UPS ground usually takes 5-7 business days.

We always try our best to make sure all orders are executed within 12-24 hours, but occasionally some orders can take us up to 48 hours. Out-of-Stock products will be kept on backorder and shipped as soon as they become available.

Shipping Claims
All claims must be made promptly. All original shipping materials must be kept in order to file a claim. Please inspect all products before discarding packing materials.
Attempted claims without original packing materials will be denied.

When a package is returned to Mobile Marine because a carrier is unable to make delivery we will refund your credit card less shipping charges and the products) will be returned immediately to inventory. Should you still wish to purchase these products, you may place your order again on our website

If you believe a shipment was returned to us due to an error on our part or on the part of our carrier, please e-mail or call to arrange a refund of shipping and return fees.

General Claims
For all claims related to erroneous shipment, incorrect ordering, or any other issue, please contact the Mobile Marine via e-mail or phone.
PLEASE enclose a copy of the original invoice, with a valid contact number and reason for the return. Returns without this information will be delayed significantly or possibly lost.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Mobile Marine reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing, product information received from our suppliers, or outdated searches, Mobile Marine shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Mobile Marine shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Mobile Marine shall issue a credit to your credit card account in the amount of the charge.

Credits
It takes approximately two business days to process a credit back to your credit card and 2-3 business days for it to appear on your statement.

Site Security
At Mobile Marine, your privacy and confidentiality come first. We do not store ANY credit card numbers on our servers, and we use Pay Pal Processing to ensure the highest level of security possible.

If you have any other issues, questions, or complaints, feel free to reach us at 610-259-0147. or send an email to mobilemarine1@verizon.net